Words from just a few happy Cyclemax.com customers... "I recently placed my first order with Cyclemax for several products for my Goldwing. I was shocked and pleasantly surprised when the complete order showed up just three days later via FedEx. As an FYI, your sponsorship of the Cruiseman video for replacement grab rails introduced me to your company - (great video, by the way.) Although your website looks a bit dated, your competitive pricing and customer service are second to none. I'm a fan, and will most definitely be a repeat customer. If anyone is questioning whether or not to purchase through Cyclemax (don't), like me, you'll be thrilled you did. Thank you for your excellent service." Thomas M "The customer service at Cyclemax is awesome 👌. Sent a email about a problem and it was taken care of immediately 😀. The best customer service experience ever.!!!! " Travis W "Cyclemax is THE place I go for my Goldwing online shopping. I always receive what I order correctly and quickly. I am very satisfied and will continue to use their services. Thanks for all." RC "Hello guys, All I can say is WOW! I just read some of your testimonials and have to absolutely agree. Fantastic service, changes after shipping no problem. Ordered on Wednesday, arrived today. Will definitely be ordering more soon." Robert O
"Hello: Just wanted to drop a line to say thank you. I placed and received the above order for fog lights, volt meter, and some plugs. First, I needed to change an item on the order and that was taken care of perfectly. Second, the shipping and the overall cost was amazing. I ordered regular fog lights from a competitor in March and they were backordered! I ordered from you and had everything in less than a week. Before all that, I had a technical question about the volt meter and its fit to my bike, that question was responded to almost immediately. I installed the volt meter and the lights on Sunday. Took about 7 hours but that had nothing to do with the products. They were all perfect, fit, quality, instructions, etc were spot on. I had a video I found that also assisted. So bottom line, thank you very much for everything, It was a pleasure doing business with you and if I can find anything else I need for my Wing, I know exactly where to go… Thank you again. Respectfully," Tom J "I put an order in on Friday 9-7-18 in the morning. Delivery was made Saturday morning 9-8-18! 24 hours from Ohio to Pa. You guys are the best! THAT’S why I buy from you if at all possible. Thanks." Roy C "Received my order today and I couldn't be happier!! Thanks so much for selling these parts for the 1500 goldwing at a great price!! I plan on ordering more stuff and you guys are deffenitly my source!! Everything was packaged real nice for shipping!! Again thank you so much!!" Brad D "On March 16, I placed my first order with you guys. On March 22, I received it. Wow, 6 days from US to Canada. Impressive. I knew the hat and shirt would fit, but due to past dealings with others, was a bit skeptical about the bag containers. No need. They fit perfect. This was my first order, will not be my last. Thank You for your prompt service and great product." Mike M "You Guys Are The BEST, LOVE your prices, And Your SUPERMAN TURBO FAST SHIPPING...!!!!!!!!! you have a satisfied customer FOR LIFE !!!!! A Million Thanks !!" Christopher S "Just wanted 'drop a line' & thank ya'll for the the great service & delivery of my parts order !!! My 1st order was delivered very quick (it was almost scary how quick it arrived). The 2nd order was just as quick ! Keep up the good work & my next purchase will definitely be will your company. Ya'll have a good day!" Milton B "On March 23, 2017 I made it a point to visit the Cyclemax store in hopes of finding a driver's back rest for my 2008 GL. As I walked to the door I notice a sign on the window that welcomed CCW owners, which I am. I make it a point of NOT doing business with places that DON'T allow Firearms in their place of business. First thumbs up, lol. I introduce myself to Gary and explain to him the situation I was in with my driver's back rest, being cut down, to give me more leg room. Gary immediately went to his computer and brought up all the back rest he had in stock. (several on hand) He vigilantly went thru ALL of them, explaining the differences. He then brought out several, opening each box, so I could examine them. He brought up things I never even thought about, for each one. By this time I guess Gary had spent well over an hour with me and helped me make my decision. I MUST say, Gary went far beyond my expectation in HELPING me. Far MORE than in any other parts store I have done business with. Second thumbs up! Then, I brought up the problems I have with my foot pegs. Once again Gary went to his trusty computer and showed me what he had in stock. SURPRISE.. SURPRISE.. I was blown away with the amount of pegs & foot controls.. Gary even went to the extent to let me sit on HIS personal GL, to see if the foot pegs he recommended were to my liking and comfortable... When I sat on his GL, extended my legs out...... I knew I was SOLD on these pegs, which were the Kuryakyn Ergo II w/floor boards. I have also been looking for a GL hat w flex band?. He had 1 in the show case?..GOT it.. Third thumbs up! So I ended up getting a hat, back rest and the foot pegs. I must give Gary a BIG THANKS for going the extra mile with me. I would have told his boss what a great help Gary was but, HE is the Boss!lol So, I am sending this to Gary and everyone who reads this to let him know how much I appreciated ALL his time & help. I NO longer have to deal with any other shop for ALL my GL goodies. Cyclemax is the main store to DEAL with." Paul D "Just wanted to send out my appreciation....every time I order from you guys,it is shipped that day or the next day and the prices can't be beat! I just ordered a cb radio for my Wing yesterday and it's here today! Keep up the great work!!!" Scott B "Just wanted to thank you so much for expediting my order for the water pump gasket kit. It arrived this morning. You even called me back to verify the the address, which I very much appreciate. Not many of the parts suppliers I have dealt with over the years take as much interest in their customers’ problems as you do. I look forward to working with you more in the future. Thanks again." Pete L "Hi guys, just wanted to pass on to you that I am very, very impressed with the level of customer service you folks have again provided to me. I ordered some stuff from you on Thursday pretty close to what I believe would be close of business time to you. Not only did you ship it that day but I got it today when I got home. I just ordered on Thursday and on Saturday I get it?? To me, you are the ONLY supplier of Goldwing parts and I truly thank you for the great service." Rob S "Best service I have ever gotten from any parts shop. Thanks for the fasted delivery ever." Ron "I wanted to drop you a quick note and thank you for the outstanding service! Being in a similar business I am always talking about the importance of “wowing” our customers with outstanding customer service. What really stood out and had value to me with this transaction was the quick communication you provided on Friday to my questions, and the fast shipping. You shipped it Friday, I received it today! Thank you, it was a pleasure spending my money with you!" Jeff S "Cyclemax, Thank you for the timely order of parts for my Goldwing. I recently attended the Americade rally in Lake George NY hoping to find deals on parts. What I found was a very limited selection, full retail pricing, and plenty of excuses why parts weren't available. When I returned home I found exactly what I wanted at Cyclemax and saved more than $50.00 over rally prices, thanks again." Don M "Betty, Thank you so much for everything you do for your customers!! I heard about your company from multiple Goldwing riders and every one of them said you guy are great. You have proved that to my wife and I. It seems almost impossible to find great customer service any where, especially on-line. Well, we found it with Cyclemax and we will be spreading the word ourselves now. Thanks again." Dennis and Debi S "I want to thank you for your continued commitment to customer service. You have been prompt on answering my questions, prompt on shipping my orders, and you have the best prices I can find. Thank you for remembering the customer, many companies don't, & certainly not at the level you do!" Chuck R "Just a note of surprise. I ordered an air filter on 3-10-15 at 5:28 PM and received it on 3-11-15 at 9:15 AM. AMAZING!" Frank D "It is the second time we bought in cyclemax and I can only have words of gratitude to them. We had a problem with manufacturing packing, not because of cyclemax, and Gary was the person who helped us to solve all the problems. Thanks Gary for the excellent quality of your pieces, the speed of your service even for those who live far away and above all, for your help and kindness. We will buy many more times in your business and we will recommend it without doubts." Elena and Pedro "I just want to thank you for your full support and cooperation and your patience, am dealing with your company for a few years and i know that you got the best price and fast shipping for the parts to be deliver on time and for sure i will not forget who's behind a great company who support the customers and make them satisfy with everything, thank you again, and i wish you all the best." Jehad "Thank You: you are the best co. that I have ever had the privilege of working with. I tell every one in my chapter of the GWRRA about your great service Thank You" Floyd D "Greetings from the other side of the world, or as we call it, South Africa. Once again, Cyclemax has delivered. Since buying my 1800 Wing 2 years ago, I have purchased many items from a number of suppliers to customize my bike to my tastes, and in my honest opinion, Cyclemax is the only one that really makes the grade. High quality, excellent service as well as excellent value money have kept me coming back for six times now, and I will now only buy from Cyclemax. Keep it up guys." Luke H "Thank you for your prompt service. The side covers arrived and were just what we needed. We will certainly keep you in our records for our next needs. Your service is greatly appreciated. Five stars for Cyclemax!" Jan "Betty, I don't know whom is responsible for shipping so This will be a general statement. Close to 3PM yesterday I ordered two parts over the phone. I was told that perhaps the items could go out that day (yesterday) and I just took that as a ho-hum statement. Guess what was in my P.O. Box this morning at 9AM ? Yes, it was the 2 parts I ordered yesterday. I thanked whoever it was yesterday for their attitude towards sales, it was more of concern for my usage than it was for the sale. Now I feel it necessary to tell everybody I talk to about GoldWing accessories that Cyclemax should be their first and last stop for shopping because of fair pricing and such fast service. Thanks for the SUPER fast service." Dick
"Hi Betty & Gary. Service second to none as usual, almost 30 years I have been riding GoldWings, frequently being forced to buy from the US because the things I need are unavailable in the UK. Never have I ordered with such confidence." Steve
"Hi Betty, just wanted to say what a great job you did with my order. It arrived in the blink of an eye and everything was as I ordered it. I wish all vendors followed your example. Thank to you and Colleen, great job." Paul "Thanks Betty, I always check your site out first – then I don’t have to shop around !!!!! LOVE your service & prices !!!!" Dave "Betty, I have purchased a number of items from Cyclemax in the past. I just want you to know that I have received my order. I am always pleased with how quickly my order is processed and received, no matter how large or small the order. Thank you." John O "Good Morning Sir, I just happen to Google upon your Site this morning and I have to hand it to you, your site is the best wing product site I have found so far. I'm new to the wing world and I've grown tired of the other sites and the endless searching for the right year and fit bla bla bla. Your site is right on the mark and easy to use. Thanks! No time to Shop today, going riding though!!" Neil
"Hi Gary & Betty, I would like the opportunity to thank you for the promp and execellent customer service that you have offered to me. My 8th order is now on it way to Australia. I will be ordering again soon." Greg "Thanks so much for helping me out with this order. This is why I keep coming back ordering parts for my motorcycles and recommending you folks to my friends when looking for items for their bikes. Thanks again." Dale J "Hi, I would just like to let you know that I have recieved all of my order and just to let you know that your company is the greatest I've ever dealt with. EXCELLENT SERVICE,LIGHTNING FAST SHIPPING, AND ALL AROUND SUPER SELLER ! THANKS SO MUCH!" Gordon G "Betty, Just a note of thanks to you and the team for the super service from Cyclemax! The order arrived yesterday all intact! Thank you for your prompt customer service. I will be returning soon." Paul M "It was delivered on the 8th, very fast turnaround! I installed it today (It was a windshield) and took a test ride, and I've got to say I'm very happy with your service and with my purchase. Going forward, Cyclemax will be my first stop when I need anything for my 1500, and I will recommend you to my riding buddies. Thank you" Jack A "Thanks, Betty. This is my second order from Cyclemax and the quick shipping is much appreciated! I appreciate the notification and will look forward to receiving my windscreen! You all will be hearing from me again, I’m sure!" Ken "Just a note to Thank You all at Cyclemax for the quick service. I ordered my parts on Jan. 5th and received them in the mail on Jan. 7th., great turn around. Thanks" Jay A.
"I am very happy with the goods you sent and they are now fitted to my wing as you can see from the attached pic. And may I take this opportunity to thank you for your time replying and your fantastic customer service, too. If I need anything else, Cyclemax will be my first choice." — Kev "I will be in touch next time I require anything for a Goldwing. Many thanks for your assistance with this order." —Ian "I have bought a lot of gear from your store. Service is always awesome, the product is always great and delivery time is always fast.very happy customer." – Graham "Thank for your customer service and I enjoy doing business with you! Your staff is to congratulated and rewarded!" – Jerry "Hello Betty, das Paket ist heute gut bei mir in Österreich angekommen. Vielen Dank. Ein schönes Weihnachtsfest und einen guten Rutsch ins Neue Jahr 2012 wünscht dem ganzen Team von Cyclemax" -- Alfred "Thank you for sending the notice of departure for my package as soon as I need I call your company for purchases of parts for my goldwing, Betty and Gary always inform me on my purchases, soon for other purchases, Thank you very much and good day. Cordially" Tony |
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